Updated August 2024
Please consider registering for our Childbirth Library for $10/month if you want to review the course content before registering for training, as the first month of training is NOT refundable.
New Beginnings Childbirth Service, LLC offers the following information regarding refunds for purchases made through our website (trainingdoulas.com) related to the products and services offered by New Beginnings Birth Doula Training and New Beginnings Childbirth Library.
Registration for The Childbirth Library or Doula Certification through New Beginnings provides access to all digital online content, and constitutes purchasing these intellectual products for the purpose of personal learning and childbirth education for the individual who registers for access to the content. The reproduction, sale, or use of these intellectual properties for financial gain by anyone not sanctioned by New Beginnings Doula Training to do so is strictly forbidden. All digital products purchased through New Beginnings are NOT eligible for refund due to the digital nature of the content. Digital content cannot be tangibly returned and once purchased and downloaded may reside indefinitely on the computer or device to which it is downloaded. This policy applies to training and education materials, videos, and other graphical or design materials purchased in digital format. This policy also reflects the high value that we place on the knowledge contained in the materials, which represent years of experience and formal study on the topics presented.
Services performed on students’ behalf are also NOT refundable. These services include doula training as well as business and web related services such as website development and design services, graphic design services, consulting services, etc. While every effort will be given to meet and exceed expectations for services offered, we cannot offer refunds for service performed that in good faith represent our best efforts. We reserve the right to have the final say in what is determined to be our best efforts. Please understand that once payment has been made for services rendered, we cannot offer a refund on services already performed.
Our Doula Training program and Childbirth Library, and all online content is available for a monthly fee. We do not offer a refund on the first month’s registration because access to the digital content has been provided, and a trainer is being paid to support students in the case of Doula Training registration. For subsequent monthly payments, when no actions have been taken on an account, we will consider the eligibility of the account for refund, upon written request from the student. No requests for refunds will be considered for transactions older than 30 days, no exceptions.
It is the responsibility of each registrant to determine whether the New Beginnings content and/or service meets their needs and whether they want to continue making monthly payments to continue accessing the content and services. Email reminders are sent prior to each monthly payment, and an account may be canceled at any time. The Childbirth Library is available for $10 per month for anyone who wishes to view the coursework before registering for training.
Web related services such as web hosting, domain names, digital photography, and developer services are NOT refundable. Web development services are subject to deposits for work not yet performed and are also NOT refundable after payment has been made. There are no contractual obligations to continue with services from New Beginnings Childbirth Services, and you may terminate services at any time.
Any other products or services not covered in the scope of this document are NOT eligible for refund. Further questions regarding our refund policy may be directed to our business manager. Please use our online contact form to reach us.
